Live & Kern

Reunion.com — the Web site that want to reconnect you with your former school chums — doesn’t know the difference between “you’re” and “your” according to an ad they have on Facebook. So I told them about it on Sunday.

Today, Reunion responded to my e-mail about the error with a form letter:

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.

To update your question from our support site, click here.

Subject
Reunion has an ad on Facebook with the headline “You’re name was searched.” “…

Discussion Thread
Response (Kendall W.) 04/22/2008 01:22 PM
Hello Erica,

Thanks for your email. We appreciate your interest in improving our product offerings. We will forward your suggestions to the departments that make the decisions regarding where the development of our service is headed.

Please keep an eye out on Reunion.com for your suggestion to become a new service or feature of Reunion.com.

Thank you again!

Best Regards,
Reunion.com

Question Reference #080420-000181
Category Level 1: Technical Troubleshooting
Category Level 2: Application Errors and Messages
Date Created: 04/20/2008 07:52 PM
Last Updated: 04/22/2008 01:22 PM
Status: Solved

Thanks, Kendall W. But status solved? I don’t think so. (At least they used “your” correctly though — all seven times.) We’ll see if they have anything else to say.

If you’re going to put your ad on Facebook, please grammar check it.

Reunion.com (you know, the Web site that helps you find people you went to school with) placed that ad on Facebook. I sent them an e-mail about it:

Reunion has an ad on Facebook with the headline “You’re name was searched.”

“You’re” is a contraction of you and are. In this case, you mean “your.” As a Web site that connects people to former classmates, this looks foolish. Please fix it.

We’ll see if they respond; they said the reference number for my “question” is 080420-000181.

Oh, and stop stalking me.