Reunion.com — the Web site that want to reconnect you with your former school chums — doesn’t know the difference between “you’re” and “your” according to an ad they have on Facebook. So I told them about it on Sunday.
Today, Reunion responded to my e-mail about the error with a form letter:
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
Thank you for allowing us to be of service to you.
To update your question from our support site, click here.
Reunion has an ad on Facebook with the headline “You’re name was searched.” “…
Response (Kendall W.) 04/22/2008 01:22 PM
Thanks for your email. We appreciate your interest in improving our product offerings. We will forward your suggestions to the departments that make the decisions regarding where the development of our service is headed.
Please keep an eye out on Reunion.com for your suggestion to become a new service or feature of Reunion.com.
Thank you again!
Question Reference #080420-000181
Category Level 1: Technical Troubleshooting
Category Level 2: Application Errors and Messages
Date Created: 04/20/2008 07:52 PM
Last Updated: 04/22/2008 01:22 PM
Thanks, Kendall W. But status solved? I don’t think so. (At least they used “your” correctly though — all seven times.) We’ll see if they have anything else to say.